Medi Bridge Group is committed to providing high-quality service. If you are unsatisfied with your Medi Connect subscription, the following refund terms apply.

Subscription Cancellations

You may cancel your subscription at any time. Access will continue until the end of your current billing period. No partial refunds are issued for unused time within a billing cycle.

Refund Requests

If you believe a refund is warranted due to a service issue, please contact us within 14 days of the billing date at info@medibridgegroup.co.za. All refund requests are reviewed on a case-by-case basis.

Contact

For billing or refund enquiries, contact info@medibridgegroup.co.za or +27 68 615 3814.

Last updated: July 2026