A product of Medi Bridge Group

Your information. When it matters most.

Medi Alert is a secure, patient-facing companion to Medi Emergency that lets you and your family create and manage the emergency medical information that verified emergency teams can access when every second matters.

Overview

Your emergency profile, in your hands

With Medi Alert, you create and manage your own emergency medical profile — the same life-saving information that verified ambulance and emergency medical professionals can retrieve through Medi Emergency when every second matters.

You can also build profiles for your family, so the people you care about have their critical information available too. You stay in control of what's shared, and every access is fully audited.

A patient managing their Medi Alert emergency profile

Patient-Controlled Profiles

A product of Medi Bridge Group

Your Emergency Profile

What you can add

A focused, life-saving subset of your medical information — exactly what an emergency team needs, and nothing more.

Severe allergies

Record critical drug, food and environmental allergies that could trigger a life-threatening reaction.

Critical conditions

Add chronic and high-risk conditions such as diabetes, epilepsy, heart disease and asthma.

Current medications

Keep an up-to-date list of your active prescriptions and dosages.

Blood thinners

Flag anticoagulants and blood-thinning medication that can affect emergency care.

Medical aid details

Add your medical scheme, plan and membership number, along with the main member and dependant details, so your cover information is available when it's needed.

For Your Family

Look after the people you love

Medi Alert lets you manage emergency profiles for your whole family from one secure account.

Profiles for loved ones

Build and manage emergency profiles for your family members, including children and elderly relatives.

One account, many profiles

Keep your whole family's critical information in one secure, easy-to-manage place.

Stay informed

Receive a notification when your information is accessed by an emergency team.

How It Works

Simple to set up, there when it counts

A few minutes today could make all the difference tomorrow.

STEP 1

Create your profile

Sign up and add your essential emergency medical information in just a few minutes.

STEP 2

Add your family

Create profiles for your loved ones so their information is available too.

STEP 3

Verified emergency access

If an emergency happens, authorised personnel can retrieve your profile through Medi Emergency.

STEP 4

You stay in control

You decide what to share, and every access is logged and audited.

Security & Privacy

Your information, your control

Because Medi Alert holds sensitive health information, privacy, security and auditability are built in from the ground up.

You own your information

Your emergency profile is yours — you create it, update it and control exactly what it contains.

Consent-based sharing

Your information is only made available to verified emergency personnel through Medi Emergency's audited access system.

Family profiles

Manage emergency information for your entire family from a single, secure account.

POPIA-compliant by design

Consent, lawful processing and data minimisation are built into the platform in line with POPIA.

Encrypted secure environment

Data is protected with encryption across web, iOS and Android, designed for sensitive health information.

Access notifications

You're notified when your profile is accessed, so you always know who saw what and when.

Who is Medi Alert for?

Built for everyday people and their families

Medi Alert is designed for anyone who wants their essential emergency medical information — and their family's — to be available to verified emergency teams when it matters most. No medical background required.

Let's Build What's Next

Digital solutions designed to simplify, connect and improve

Explore our products or get in touch to learn how Medi Bridge Group can support your organisation.