Healthcare practice management, simplified
Medi Connex brings together the essential tools healthcare professionals use every day — patient records, appointments, prescriptions, clinical notes and document generation — into a single, secure platform built for South African practices.
Everything your practice needs
From patient intake to document generation, Medi Connex covers every aspect of modern practice management.
Patient Management
Full patient records with demographics, ID number, medical aid details, blood type, allergies, medical history, and emergency contacts. Searchable patient list and individual patient profiles with document history.
- Demographics, ID & medical aid details
- Allergies, blood type & medical history
- Patient-specific document history
Prescriptions
Create prescriptions with diagnosis and ICD-10 codes using a built-in medication database. Generic substitution toggle, repeat/refill tracking, and saveable templates for common conditions.
- ICD-10 codes & medication database
- Generic substitution & repeat tracking
- Printable & shareable documents
Appointments
Schedule and manage appointments with patient, doctor, date, time, and type. Follow-up tracking with notes and automatic SMS reminders configurable at 24 hours, 2 hours, or custom timing.
- Full scheduling with follow-up tracking
- Automatic SMS appointment reminders
- Configurable reminder timing
Pathology / Blood Forms
Generate pathology request forms linked directly to patient records, reducing manual entry and ensuring accurate lab requests every time.
- Linked to patient records
- Pre-populated demographics
- Accurate lab requests
Letters
Create referral letters, medical certificates, motivation letters, and general correspondence with recipient, subject, and body — saved as draft or final status.
- Referral & motivation letters
- Recipient, subject & body fields
- Draft and final status tracking
Sick Notes
Generate sick notes with date range, diagnosis, ICD-10 code, and reason. Printable and shareable via verifiable links for quick, compliant documentation.
- Date range, diagnosis & ICD-10 codes
- Printable & shareable documents
- Compliant medical certificates
Invoicing & Billing
Patient invoices with line items, ICD-10 codes, quantities, and pricing. Automatic subtotal, discount, VAT, and total calculations with clinic banking details displayed on every invoice.
- Line items with ICD-10 & VAT calculations
- Clinic banking details on invoices
- Automatic totals & discounts
Clinical Notes
General, clinical, admin, follow-up, and billing notes linked to patients. Priority levels and categorisation keep your practice documentation organised and retrievable.
- Multiple note categories
- Priority levels & categorisation
- Linked to patient records
Task Management (To-dos)
Doctor task lists with due dates, priorities, and status tracking. Keep your team on top of follow-ups and outstanding items with organised, prioritised task management.
- Due dates, priorities & status tracking
- Follow-up & outstanding item tracking
- Organised doctor task lists
SMS Communication
Appointment reminder SMS with configurable message templates using patient name, date, time, and doctor placeholders. SMS delivery logs, statistics, and South African phone number normalisation.
- Configurable message templates
- Delivery logs & statistics
- SA phone number normalisation
Doctor Profiles & Branding
Doctor profiles with qualifications, HPCSA number, practice number, and contact details. Signature and letterhead logo uploads with custom accent colour and footer text.
- Qualifications, HPCSA & practice numbers
- Signature & letterhead logo uploads
- Custom accent colour & footer text
Security & POPIA Compliance
Per-practice data isolation with every query filtered by clinic ID. Role-based access (admin/user), POPIA consent capture, audit logging, data export, and structured data-deletion requests.
- Per-practice data isolation
- Audit logging & POPIA consent
- Data export & deletion requests
Settings & Configuration
Clinic details, banking details, and medical credentials. SMS provider selection, document branding, billing and subscription management, and data privacy controls — all in one place.
- Clinic, banking & medical credentials
- SMS provider & document branding
- Billing & data privacy controls
Dashboard
Practice overview with stats for appointments, prescriptions, patients, and tasks. Today's appointments, recent activity, pending tasks, and recent documents at a glance.
- Practice stats & overview
- Today's appointments & activity
- Pending tasks & recent documents
Built for healthcare professionals
Purpose-built tools designed by people who understand the demands of South African healthcare.
POPIA Compliant Security
Your patient data is protected with enterprise-grade encryption and full compliance with South African data protection legislation.
Save Hours Every Week
Automate repetitive administrative tasks so your team can focus on what matters most — patient care.
Grow Your Practice
Streamlined workflows, reduced no-shows and better patient engagement drive measurable practice growth.
Access Anywhere
Securely manage your practice from any device with an internet connection — in the office or on the go.
Up and running in minutes, not days
A straightforward onboarding process designed to get your practice connected quickly.
Book a Demo
Schedule a personalised 15-minute walkthrough with our team.
Get Onboarded
We set up your practice and train your staff to get you ready to go live.
Go Live
Start managing patients, appointments and documents from day one.
Grow with Support
Ongoing support and regular updates keep your practice running smoothly.
Designed with privacy and security in mind
Medi Connex handles healthcare-related information, so privacy and security are built into the platform from the ground up.
Per-practice data isolation
Every query is filtered by a unique clinic identifier, ensuring no practice can access another practice's records.
POPIA consent capture
Mandatory consent is captured during clinic setup, creating a clear record of lawful processing in line with POPIA.
Role-based access
Admin and user roles control who can view, edit and manage sensitive information within your practice.
Audit logging
Activity is logged to support accountability and transparent data handling across the platform.
Data export & deletion
Practices can export their data at any time and submit structured data-deletion requests.
Secure cloud environment
Designed with privacy and security in mind, with encryption and secure cloud access across web, iOS and Android.