What is Medi Bridge Group?

Professional healthcare software platform providing secure practice management, patient records, and streamlined administrative tools for medical practitioners.

FAQ | Medi Bridge Group

FAQ

Frequently Asked Questions

Find answers to common questions about Medi Bridge Group, our products, security and support.

About Medi Bridge Group

Medi Connex

Medi Emergency

Medi Alert

Security, Privacy & POPIA

Accounts, Billing & Support

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Frequently Asked Questions

About Medi Bridge Group

What is Medi Bridge Group?

What products does Medi Bridge Group offer?

Are your products designed for individual doctors or healthcare organisations?

Medi Connex

What is Medi Connex?

How do I access Medi Connex?

Can more than one person in a practice use Medi Connex?

Medi Emergency

What is Medi Emergency?

What information may be available through Medi Emergency?

Can Medi Emergency users view a patient's complete medical record?

Who can access information through Medi Emergency?

Medi Alert

What is Medi Alert?

Who is Medi Alert for?

Can I add profiles for my family?

What information can I add to my profile?

Who can see my Medi Alert information?

Do I stay in control of my information?

Security, Privacy & POPIA

Is each practice's information kept separate?

How does Medi Bridge Group protect personal information?

How is patient consent handled?

Can I request access to, correction of or deletion of personal information?

Can a practice export its information?

Where can I find your legal policies?

Accounts, Billing & Support

Do I need separate accounts for Medi Connex and Medi Emergency?

Can I cancel my subscription?

How do I get support?

How do I book a demonstration?

Join healthcare professionals across South Africa who trust Medi Connex